UK Companies Failing in Web-based Customer Self-service (CRM Today) by Top uk websites

Wed, 28 Mar 2007 06:00:45 -0400

UK Companies Failing in Web-based Customer Self-service (CRM Today)

by Top uk websites (top-uk-websites) @ Wed, 28 Mar 2007 06:00:45 -0400
According to research released by eGain today, 57 percent of UK companies offer little or no web self-service, resulting in lost revenues and declining customer satisfaction. Home business Internet marketing training